Class Action Administration

Client Services

Experienced professionals and comprehensive services

You can count on the dependable, hands-on support of our class action experts – attorneys, accountants, and IT and communications pros with a thorough understanding of the unique demands of complex administration. Each case is assigned a dedicated team that oversees and coordinates all aspects of the project, with relentless monitoring and budget tracking. Our integrated approach assures you consistently receive the highest quality, accuracy, and speed.

Initial planning

We start with a clear, detailed project management plan that addresses all details upfront, providing you with an easy to follow step-by-step roadmap to a successful outcome. We also secure all necessary staff support to manage the entire project and establish a solid claims administration process and technical infrastructure.

Claims administration and claimant communication

Your counsel can rely on our consistent, reliable communication throughout the matter. Our project managers will provide regular case activity reports and status updates to ensure all parties to the case stay informed. For your convenience, the reports are also available online through your convenient Claims Facilitator℠ Dashboard.
Our online Claims Facilitator℠ Dashboard gives you access to statistical reporting information, with a choice of formats and frequencies to meet your program-specific needs. Roles-based permissions and user authentication ensure that access to information is both highly secure and only available on an as-needed basis.

Completion and archiving

When the administration of your settlement has concluded, we take every step necessary to ensure all your case information remains secure, meeting or exceeding industry retention guidelines for archiving and securing hard copy and electronic case documents. 


Randy Burkholder

Vice President
of Business Development

T +1 646 267 8483

Contact me