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Tight Timeframe Collections

Overseas collections in Panama, where a 30-day retention policy is common, was performed in five days

Challenge

A financial services company based in Panama had terminated an employee due to involvement in illegal activity. The company needed related forensic data to be collected quickly from Panama, New York, and Miami.

Solution

A Miami based Epiq employee was immediately tasked with securing a visa to Panama and planning this data acquisition from an exchange server. Other team members were also sent to New York and Miami to collect data from laptops and a BlackBerry.

Execution

  • Epiq secured a proper documentation for doing business in Panama on short notice
  • Epiq employees travelled to Panama, New York, and Miami to deploy standard processes for data collection
  • Tried and true methods were deployed for collection from BlackBerries that ensured that calendar items retained the essential formatting
  • A report with details of the data pull, such as the time spent, file types, and document paths was provided

Results

The client received all of the data it needed to perform a thorough investigation of the terminated employee within only five days after the initial request.

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