MELBOURNE – July. 23, 2019 — Epiq, a global leader in the legal services industry, today announced that it has achieved nationwide certification under ISO 9001:2015 as a company that has developed, implemented, and maintains a quality management system (QMS) for the provision of court monitoring and transcription services.
“Epiq is committed to continuously improving our processes and services, and would like to commend the wider Australian team for their efforts earning this accreditation,” said Charlotte Pache, Epiq senior vice president and managing director, Australia/New Zealand. “After receiving excellent client feedback regarding our Perth office’s ISO 9001:2015 certification last year, we were excited to build on this success Australia-wide.”
In Australia, Epiq holds numerous major contracts to provide recording and transcription services to courts and government agencies. These include the Australian Federal Police (AFP), Australian Defence Force Legal Services (ADFLS), Australian Securities and Investments Commission (ASIC), Administrative Appeals Tribunal (AAT), Fair Work Commission (FWC), ACT Courts and Tribunals, Northern Territory Courts and Tribunals, Queensland Crime and Corruption Commission, and the District Court of Western Australia. Epiq has offices in Brisbane, Canberra, Darwin, Melbourne, Perth, and Sydney.
ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). Organisations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
Epiq, a global leader in the legal services industry, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of business operations, class action and mass tort, court reporting, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world. Learn more at www.epiqglobal.com.
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