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Global Managed Services

Providing effective, scalable, globally consistent, and secure eDiscovery strategies to financial services

Challenge

A multinational financial services company (the Bank) turned to Epiq to outsource critical elements of its eDiscovery process. The Bank sought global consistency in the management of its legal, compliance and risk functions across the globe.

Solution

Epiq partnered with the Bank to help it implement standardised procedures, workflows, and reporting over a three-year change management roadmap.

Our solution enhanced the Bank’s global collection capabilities, introduced case management services across all regions, and deployed eDiscovery and collections subject matter experts to consult with the Bank.

Execution

  • Epiq helped the Bank achieve global consistency in its approach to eDiscovery across Europe, North America, and Asia Pacific
  • Epiq helped to implement a standard method of tracking metrics
  • Epiq helped to reduce the overall cost of processing data and improving its operational efficiency

Results

By streamlining workflows, connecting disparate systems, improving business processes, mitigating risk, and helping global teams work effectively together, Epiq enabled the company to manage its legal function efficiently and effectively.

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Legal Procurement Conference APAC

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