Automatic speech recognition and audio data collection: Epiq’s global network of audio system experts provide you with the most sophisticated automatic speech recognition (ASR) tools powered by Intelligent Voice®. You also have access to specialised software tools to facilitate the efficient collection of audio data.
Review: You have a choice of review services, from first-pass relevancy review of voice recordings to in-depth issue coding and privilege review.
Identification and collection: We can help you produce comprehensive data maps and identification plans, as well as manage the process of minimising data extraction from tape or archive. You’ll have all the tools to find the voice evidence you need, quickly and efficiently.
Compliance and monitoring: We work with you to design and implement compliance monitoring programs that document all required data-driven elements and reduce organisational risk. Our processes and workflows ensure that implementation is rigorous, well-documented, and defensible in case of future scrutiny. Your compliance teams will also be able to incorporate audio seamlessly into existing programs for monitoring textual electronically stored information (ESI).
Analysis, culling and prioritising: When audio data and its associated metadata are initially collected and verified, there is often a much higher volume than is practical or necessary to review. We help reduce the cost and time of manual audio evidence review through identification of silence, inspection of metadata, indexing of voice recordings, automatic speech recognition technology, and sophisticated analytical tools.