Print and Contact Center Technologies
Epiq offers state-of-the-art equipment and software to maximize fulfillment accuracy and efficiency.
Our technologies include:
- Full-color inkjet printers with magnetic ink character recognition (MICR) check, capable of printing 2 million pages daily
- Machine insertion for a wide range of document and envelope formats and sizes, with up to 500,000 insertions per day
- Presorting and post-insertion sorting technology reduces your postage cost, speeds delivery, and minimizes post office processing time
- Addressing services ensure your documents are delivered to the recipient’s most current address
Comprehensive email campaign development and delivery services
Advanced contact system enables operators to receive voice calls, email, faxes, transcription, and text messages
On-site IVR system (interactive voice response) quickly routes callers to the most appropriate channel
