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Records &
Information Management

Outsourcing your records and information management (RIM) program with Epiq provides access to subject matter experts. 

Epiq can help manage day to day operations as well as implement policies and procedures that will mitigate risk and save money. 

Sometimes the best way to relieve pressure on internal teams is to outsource some or all the records management and information management tasks they are currently facing. Epiq's experts deliver solutions that fit your organization's specific records management needs. Functions that may have been labor intensive or difficult to manage with internal resources can become efficient and risk resistant in the hands of expertly trained teams. 

Experience and Depth You Come to Expect

Our expertise and depth of resources, in all aspects of RIM, is unmatched by our competitors. We strongly believe in the value that information governance brings to corporate compliance, risk management, and the bottom line, and because of this belief, we have made significant investments to bring industry leading RIG expertise and services to our clients. When outsourcing with Epiq, these records and information experts will help you manage the daily operations of records and information management and mature your program into the future as your business needs change.

Epiq Experience

We empower our teams through hospitality training that draws from some of the most recognizable names in elevated customer service. But what sets us apart is our commitment to delivering superior service in the back office as well.

Why choose Epiq as your business transformation partner?

Dedicated Team

Our dedicated team is comprised of Experienced and highly-trained personnel in each client location.

Subject Matter Expertise

Epiq’s team of subject matter experts (SMEs) is second to none in the legal industry. We have a deep understanding of all processes to ensure unapparelled service delivery.

Service Integration

As a full-service business process outsourcing company, we have a specific methodology for integrating formerly siloed business functions to achieve optimized labor value, ensuring high levels of resource utilization, productivity, and providing enhanced career growth opportunities for top talent.

Technology-enabled reporting

Technology enabled reporting and operating procedures allow for consistent service levels and response times.

Global Footprint

Our international footprint allows us to provide localized administrative support, as well as “follow-the-sun” solution that leverages time zone differences, local talent pools, and compensation differences to provide efficient and cost-reducing solutions for our clients.

Scalability

We can scale our operations quickly so that our clients can respond to market shifts and demands in a timely fashion.

Continuous Innovation

Epiq is committed to proactive, agile management of our operations. We will continually offer recommendations to leverage/automate existing processes, add/enhance technologies, and measure, track and report on key metrics critical to an efficient operation.

Meet the Team >>

Meet the Team >>

Keep Information Management a priority by working with our experts.