Client Services Solutions
Client service experience matters.
Expect expert claims administration guidance that helps you anticipate, avoid, and solve problems. Claims teams often include Epiq attorneys, accountants, IT, and communications professionals with a thorough understanding of the process and a track record of efficiently delivering results.
Each case is assigned a dedicated team that oversees and coordinates all aspects of the project, with thorough monitoring and budget tracking. Our integrated approach ensures you consistently receive the highest quality, accuracy, and speed.
We start with a clear, precise project management plan to provide you with an easy-to-follow step-by-step roadmap to a successful outcome. We also secure all necessary staff support to manage the entire project and establish a solid claims administration process and technical infrastructure.
Claims administration and claimant communication
Both plaintiffs and defendants can rely on our consistent, reliable communication throughout the matter. Our project managers will provide regular case activity reports and status updates to ensure all parties to the case stay informed.
Completion and archiving
When the administration of your settlement has concluded, we take every step necessary to ensure all your case information remains secure, meeting or exceeding industry retention guidelines for archiving and securing hard copy and electronic case documents.