efficiency

Return Mail Tracking and Address Scrubbing

Epiq offers return mail tracking, address scrubbing and searching to create efficiencies and reduce mailing cost.

Returned mail tracking, address updating, and remailing increases notification success.

In compliance with state regulations, we record every document or email that did not initially reach the recipient. All our standard mail is sent first-class, which automatically sends returned or undeliverable mail back to us for recording, storage, and additional address research, if necessary. Also included with first class mail is postal forwarding information from the U. S. Postal Service, so we can update addresses and remail, increasing the success rate of mailed notifications.

Address Scrubbing and Searching

Reduce printing and mailing costs through standardization and elimination of duplicate data.

When we receive affected individuals’ email or physical addresses, we perform de-duplication and data scrubbing to make the information “mail-ready.” We also run all records through the U. S. Postal Service’s National Change of Address database upon request. This standardizes and updates addresses to the latest available information for greater delivery success. It also finds and eliminates duplicate data so that multiple notices are not sent to the same recipient, reducing printing and mailing costs.