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Epiq helps eliminate inadvertent data spoliation while reducing personnel legal hold preservation costs

A Fortune 500 financial company in North America, Europe and Asia

client need

Improve personnel data preservation practices to reduce costs and eliminate spoliation risk

The client had many different legal hold preservation technologies and processesstemming from a multitude of migrations and acquisitions. The corporate legal team did not have the technical resources to manage preservation and so relied on the corporate IT team. The IT team, however, was not familiar with legal eDiscovery requirements, risks associated with this data nor proper practice for removing systematic preservation at the end of the legal hold’s lifecycle. Consequently, personnel preservations were routinely done incorrectly, leading to unnecessary legal risks and higher eDiscovery costs.

why Epiq?

The client felt Epiq’s strong combination of eDiscovery and information governance expertise could bridge the gap between the client’s legal and IT teams.

Epiq solution

Preservation assessment and gap analysis utilized to improve practices and lower costs

First, Epiq worked with the client’s legal and IT teams to perform a preservation assessment identifying multiple risks with the current processes and tools. The client utilized this gap analysis to automate their preservation efforts, which significantly reduced their time and cost spent on preservation. The refined process utilizes best practices and ensures all custodian’s data is preserved in place from the moment they have a hold obligation to the close of the case, significantly reducing the risk of spoliation.

result and benefits

automation

to reduce spoliation risk

one

combined understanding within legal and IT

90%

reduction in labor costs for preservation

systematic

data retention across a global environment

“Epiq helped our legal and IT teams come to a common understanding of how technology lifecycle changes affect legal preservation obligations. We were able to mitigate risks and inadvertent spoliation of data.”

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