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Alternative Legal Service Providers and the Law Firm: Friend or Foe? It Depends.

In 2017, Thomson Reuters, Georgetown Law Center for the Study of the Legal Profession and the University of Oxford Said Business School partnered in a study on Alternative Legal Services Providers (ALSPs). They reported that 51% of law firms and 60% of corporate legal departments use ALSPs. That number is growing.

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How Information Governance Lowers Cost and Risk

When law firms do not formally govern their information, they are at real risk of losing critical data - both theirs, and their clients'. The risks are both financial and reputational - and sometimes risks even reach the level of bet-the-firm. Read on for what you can do to protect your firm.

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Establish a Competitive Advantage with White Glove Hospitality

Hospitality can make or break signing a new client, retaining an existing one, or recruiting rising legal stars. White glove service is first and foremost professional. Highly-trained teams present themselves to guests with professional appearance, speech, and behavior.

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Choosing the Best Claims Noticing Provider: Four Things You Need to Know 

When sending high-volume mailings to thousands or even millions of claimants/constituents, entities are exposed to economic and professional reputational risks if the execution of the mailing is flawed or if confidential claimant information is exposed. Hiring a provider that will deliver secure, accurate, and timely notices is of paramount importance. Experienced providers with many year of industry experience designing processes and protocols that mitigate risks associated with high-volume mailings while also establishing safeguards to protect claimant information is your best choice.

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