Lower and predictable spend on eDiscovery technology
In 2016 the company’s legal and investigation units determined they wanted to lower costs. With the expiration of licenses and sunsetting of technology for its internally built solution, the timing was right to seek out a new approach.
The company recognized that Epiq’s deep knowledge of ediscovery managed services meant they would have a reliable and robust program. The combination of Epiq’s best-in-class technology and outstanding client services professionals ultimately closed the deal.
Flat rate, bundled services (people, process and technology)
Epiq provided the company with a managed services plan with fixed and reduced cost pricing. The plan was based on the company’s historical consumption patterns, with the ability to scale up when needed. The company realized instant savings since it did not have to reinvest in its own technologies. To keep costs low, the company was also enabled to manage its eDiscovery workflows in-house whenever possible.
Additionally, Epiq helped the company’s team learn how to use modern AI-based technologies within its workflows, resulting in more savings due to reduced data volumes.