CASE STUDY Law Firm | Global
Am Law 100 Firm Standardises and Scales eDiscovery Operations Worldwide
Client Need
- Replace a legacy on-premises eDiscovery solution with a reliable and scalable alternative.
- Reduce costs and risks associated with failed data backups and maintain on-site infrastructure.
- Expand eDiscovery infrastructure and capabilities to support global client demands.
- Deliver consistent, high-quality service across regions with standardised technology and processes.
Client Solution
- Deploy a unified global eDiscovery platform through Epiq Managed Services to standardise workflows and improve process efficiency.
- Establish standardised infrastructure across regions with dedicated data centers in the US, UK, Germany, Hong Kong, Tokyo, and Singapore.
- Enable advanced analytics and AI processing to improve data review and insights.
- Deliver secure, scalable environments with dedicated production workstations, secure file transfer protocol (SFTP), and Relativity hosting.
Why Epiq
- Receive 24/7 global support with regional subject matter experts to ensure consistent execution and service quality.
- Gain proven managed services experience and a global footprint to support seamless expansion.
- Deliver consistent technology, processes, and service quality across all regions.
“We needed to ensure we could offer global clients a consistent and high-quality level of eDiscovery services. Epiq helped us scale our infrastructure, technology, and processes to a consistent quality for our clients worldwide.”
Director of Litigation Support
Results and Benefits
Establish consistent, high-quality eDiscovery services across global client engagements.
Scale infrastructure, technology, and processes to support worldwide operations.
Standardise service delivery through a single, unified global technology stack.