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Epiq Service Cloud: Client Portal

Streamline your operations and enhance efficiency by accessing legal applications and services in one place.

Experience the advantage of transparency, data-driven insights, and quicker decision-making. Benefit from a centralised platform for managing all your legal applications and services, enhancing overall efficiency.

  • Eliminate the need to remember multiple accounts and passwords with single sign-on, integrating with your existing authentication processes.
  • Enhance your decision-making with intuitive reports and interactive dashboards, providing comprehensive insights into your legal operations.
  • Stay organised by submitting and tracking your technical support and work requests in one place, speeding up response resolution and achieving a faster turn-around for project submission.

Enhance Your User Experience

Key Features

Epiq Access
  • Utilise one login with single sign-on for easy access to a suite of legal applications and services.
  • Integrate with identity providers for secure, simplified access control, supported by Multi-Factor Authentication.
  • Enhance your legal operations with a standardised approach to data, processes, and knowledge, ensuring global consistency and a seamless Client Portal across all applications and services.
  • Access financial and operational information, including historical spend, processing, and hosting volumes, as well as technology assisted review (TAR) and review metrics via interactive and intuitive dashboards.
  • Enable online submission for eDiscovery requests, improving turnaround times by up to 20%.
  • Streamline technical support request submission and tracking for faster resolution.
  • Simplify media uploads without the need for FTP details, ensuring quicker processing.
  • Gain real-time status updates on requests, enhancing project management and adherence to budget.

Talk to us about the Epiq Service Cloud

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