CASE STUDY Insurance Company | Australia
Improving Legal Operations Efficiency With Integrated Management Systems and Global Coordination
Client Need
- Enhance coordination across the global legal team.
- Implement new technologies to increase departmental efficiencies.
- Centralise document and matter management systems.
- Improve knowledge sharing, collaboration, visibility, and reporting.
Client Solutions
- Complete a legal operations assessment to enhance productivity and improve efficiency and visibility for global team activities.
- Develop processes to leverage new technologies.
- Provide recommendations and roadmaps for legal department transformation.
- Deploy globally integrated document management (iManage) and matter management (Litify) systems in 13 months, advancing legal operations maturity.
Why Epiq
- Apply experience gained from over 300 consulting engagements.
- Leverage experts in technology selection, data migrations, and implementations.
Results and Benefits
160+ global system user adoptions in under two weeks.
Delivered 10+ regional go-live trainings, accelerating adoption.
Built global taxonomy fields and templates for 14 practice areas, enhancing consistency and knowledge sharing.
Launched a Legal Service Request Intake Tool, improving performance data and cycle times.