With 40,000+ employees spread across 2,300 stores in 16 states, a Fortune 1000 client was highly motivated to improve its legal hold and discovery response processes in order to reduce risk, leverage technology investments, and manage costs associated with discovery response.
The client chose Epiq due to our vast in-house experience, spanning over 18 years, in corporate discovery programs. They were confident that Epiq would take a holistic view of their discovery program, build a short- and long-term roadmap, and identify cost savings opportunities.
Epiq’s Discovery Health Check’s assessment uncovered 15 specific opportunities for improvement including leveraging existing Microsoft 365 technologies to boost efficiency, automating Legal Hold processes to reduce risk, improving cross-functional collaboration, and cost reduction recommendations to increase visibility into spend. Epiq’s experts provided Legal Hold materials resulting in educating legal hold custodians across Legal and IT, and created a 12-month roadmap of recommendations for discovery program enhancement.