Processing and Hosting

eDiscovery Services

Value and Quality

Epiq delivers unique, consultative guidance at every stage in the eDiscovery workflow, beginning with eDiscovery processing and hosting.

       
         
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Plan for Efficiency

Why work harder?

Our experts position your data for downstream efficiencies, using documented, legally defensible processes.

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Secure Data Where You Want It

Multiple eDiscovery hosting options:

15 secure global data centers to SaaS-based cloud hosting meet your project requirements.
 

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The Premier eDiscovery Processing & Hosting LSP

Processing

Epiq delivers the strength and support to process the largest, most complex collections of electronic legal evidence. Industry-leading technology, paired with 12 international data centres, enables us to scan and process multiple terabytes of data daily.

Epiq’s innovative processing engine allows you to easily scale up or down according to the specific needs of your project. Epiq’s DMX (DocuMatrix®) platform is a proprietary, enterprise-class ESI processing and review-through-production software that handles more than 450 file types, including email, business application files, instant messages, chat, Microsoft Sharepoint, audio, video, and drawing/CAD. DMX seamlessly integrates with all other Epiq services and products. DMX is engineered internally, allowing Epiq to respond quickly to the ever-changing eDiscovery landscape.
 

Hosting

Powered by data centres around Asia and backed by our multilingual project team, Epiq ensures efficiencies for your projects.

Epiq clients have access to the two leading document software platforms in the eDiscovery industry: DMX (DocuMatrix®) and Relativity®. Whether providing our services or just hosting the platform, we are here to help produce the results you and your clients expect.

Every project is different and comes with its own needs and requirements. We possess more Relativity experience and users than anyone else in the industry. We partner with a market-leading processing platform to customize the best strategy for your organisation’s case. Distinguished law firms and corporate legal departments depend on us for custom and effective solutions to the most complex discovery challenges. We provide the strength of a leading, global discovery and litigation support provider, while showing the care and commitment to detail of a local partner.

On-site solutions ensure compliance with data security and privacy regulations, and corporate security protocols, enabling you to process and review information on your own premises, behind your own firewalls. Epiq’s on-site solutions allow you to conduct investigations or meet other critical needs wherever and whenever the need arises, and our document review services help you scale and utilise your human resources efficiently.
 

200+ certified relativity administrators
450+ different file types handled
15TB+ global daily processing capacity
70TB+ processed per month

We've Got
You Covered

Why wait until tomorrow to begin review?

From the largest, most complex collections to Express Service for small, simple data sets our technology-supported experts deliver your review-ready data quickly and accurately.

Unmatched Quality

99.98% Error Free Data Delivery
Global Service Team
ISO Certified 9001 - 2015
Express Processing in less than 4 hours

Epiq experts share: What makes our quality second to none

Business Intelligence

“Quality data analysis drives understanding of process failures and targeted areas for improvement that ultimately benefit our clients.” (Adam Kramer, Continuous Improvement Consultant)

Embedded QC Checklists

“The QC features in our workflow platform provide confidence that process steps are being performed consistently and with an eye on quality.” (Jodie Zhu, Manager, Hosting Services)

Process Automation

“Process Automation allows my team to focus on complex tasks knowing that simple and repetitive operations are completed with precision.” (Kerry Eichholz, Sr. Manager, Hosting Services)

Root Cause Analysis

“Our Root Cause Analysis process digs into complicated issues to provide my clients with assurance that they will not reoccur in the future.” (Matt King, Project Director)

Quality Committee

“The Operations Quality Committee drives me to use real world experience to make sure the most impactful improvements are tackled first.” (Matthew Bradshaw, Sr. Director, Operations EMEA)

Search School

“Epiq’s proprietary Search School has helped to educate our consultants and standardize complex workflows to ensure high quality results.” (Eric Burkholder, Review Manager)

Three Minute Thursday

“Epiq’s weekly “Three Minute Thursday” newsletter gives me helpful tips and tricks that I use regularly on my projects.” (Erin Toomey, Vice President, Global Investigations Practice Group)

Targeted Training

"The short form videos that our team creates for each process change and quality initiative help us to quickly communicate best practices.” (Pia Quindoy, Director, Global Training Operations)

Industry Expertise

“Epiq’s investment in professional development for industry recognized certifications has created a highly trained and focused team!" (Brandon Stewart, Forensic Consultant)

Global Presence / Local Focus

“At Epiq, I have the opportunity to engage with global service teams focused on high quality outcomes to meet our clients’ unique challenges.” (Therese M. Carey, Sr. Director, Global Service Delivery)

Voice of Customer

“Analyzing data from client satisfaction surveys keeps our finger on the pulse of what’s important in the eyes of our clients.” (Anubha Shree, Business Operations Manager)

Custom Playbooks

“Clients love the process standardization, streamlined communication and worry-free deliverables that result from our customized playbooks.” (Stephen Whiteurst Sr. Project Manager)

Our project managers handle and track the details

Rest assured that you will be in the know.
Along with regular reporting, enjoy dashboard-driven access to a holistic picture of progress throughout the eDiscovery processing and eDiscovery hosting workflow.

document settings, password handling, metadata identification, time zone normalization, language identification, translation, transcription, and indexing
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We Take Data Security Seriously

We understand that the security and privacy of our clients’ information is paramount. That’s why we have invested in a layered and robust set of security controls and technology to protect your data from the time we receive it for eDiscovery processing through eDiscovery hosting and production. We are also committed to a culture of security mindfulness. All employees routinely undergo cybersecurity training to ensure that safeguarding information is a core practice in all that we do.

Simply put, we believe that cyber security vigilance is everyone’s responsibility.

Learn more about our security controls and technology. 

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Contact Epiq today for assistance with your processing and hosting needs.

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