CASE STUDY Consumer Goods | Global
Global Snacks Manufacturer Implements Competition Risk Prevention at Scale
Client Need
- Reduce competition risk by improving the quality of employee communications across more than 40 countries and 35 languages.
- Prevent future regulatory violations following significant competition settlements.
- Strengthen oversight of employee emails and chats to support compliance efforts.
Client Solutions
- Engage global compliance leaders to understand regional competition risks and priorities.
- Analyse 12 months of regional employee communications across email and chat platforms.
- Identify recurring language patterns associated with potential competition and antitrust risk.
- Validate findings with regional leaders to confirm real-world risk relevance.
- Refine detection models to reduce false positives while surfacing active antitrust issues.
Why Epiq
- Real-time intelligent risk identification using AI.
- Identify risk with higher precision and fewer false positives.
- Deploy a scalable solution capable of supporting multilingual global operations.
Results and Benefits
Identify 1317 employee communications potentially containing harmful competition language out of 5.4M in over 35 languages.
Escalate 149 high-risk communications to the regional general counsel.
Reduce review time over 99%, from 5383 hours to 53 hours.
Enable real-time global monitoring and coaching for high-risk employees.