The ADLO trusts her team at Epiq Managed Services. “I don’t feel I need to hand hold and micromanage them,” she says. “I ask to be copied on all emails, but I rely on the Epiq team and they are really good about highlighting things that will have an impact on cost or might open the organization to risk.”
Unlike some other players the ADLO has worked with, she finds the Epiq team, “much more collegial in their approach to outside counsel, and not afraid to say, ‘We may have made a mistake,’ and take ownership of it, resolve it, and move forward. All of this gives me piece of mind,” she concludes. “It frees me up to focus on higher level things.”