Processing and Hosting
Value and Quality
Epiq delivers unique, consultative guidance at every stage in the eDiscovery workflow, beginning with eDiscovery processing and hosting.
The Premier eDiscovery Processing & Hosting LSP
Why wait until tomorrow to begin review?
From the largest, most complex collections to Express Service for small, simple data sets our technology-supported experts deliver your review-ready data quickly and accurately.
Epiq experts share: What makes our quality second to none
Business Intelligence“Quality data analysis drives understanding of process failures and targeted areas for improvement that ultimately benefit our clients.” (Adam Kramer, Continuous Improvement Consultant)
Embedded QC Checklists“The QC features in our workflow platform provide confidence that process steps are being performed consistently and with an eye on quality.” (Jodie Zhu, Manager, Hosting Services)
Process Automation“Process Automation allows my team to focus on complex tasks knowing that simple and repetitive operations are completed with precision.” (Kerry Eichholz, Sr. Manager, Hosting Services)
Root Cause Analysis“Our Root Cause Analysis process digs into complicated issues to provide my clients with assurance that they will not reoccur in the future.” (Matt King, Project Director)
Quality Committee“The Operations Quality Committee drives me to use real world experience to make sure the most impactful improvements are tackled first.” (Matthew Bradshaw, Sr. Director, Operations EMEA)
Search School“Epiq’s proprietary Search School has helped to educate our consultants and standardize complex workflows to ensure high quality results.” (Eric Burkholder, Review Manager)
Three Minute Thursday“Epiq’s weekly “Three Minute Thursday” newsletter gives me helpful tips and tricks that I use regularly on my projects.” (Erin Toomey, Vice President, Global Investigations Practice Group)
Targeted Training"The short form videos that our team creates for each process change and quality initiative help us to quickly communicate best practices.” (Pia Quindoy, Director, Global Training Operations)
Industry Expertise“Epiq’s investment in professional development for industry recognized certifications has created a highly trained and focused team!" (Brandon Stewart, Forensic Consultant)
Global Presence / Local Focus“At Epiq, I have the opportunity to engage with global service teams focused on high quality outcomes to meet our clients’ unique challenges.” (Therese M. Carey, Sr. Director, Global Service Delivery)
Voice of Customer“Analyzing data from client satisfaction surveys keeps our finger on the pulse of what’s important in the eyes of our clients.” (Anubha Shree, Business Operations Manager)
Custom Playbooks“Clients love the process standardization, streamlined communication and worry-free deliverables that result from our customized playbooks.” (Stephen Whiteurst Sr. Project Manager)
Our project managers handle and track the details
Rest assured that you will be in the know.
Along with regular reporting, enjoy dashboard-driven access to a holistic picture of progress throughout the eDiscovery processing and eDiscovery hosting workflow.
We Take Data Security Seriously
We understand that the security and privacy of our clients’ information is paramount. That’s why we have invested in a layered and robust set of security controls and technology to protect your data from the time we receive it for eDiscovery processing through eDiscovery hosting and production. We are also committed to a culture of security mindfulness. All employees routinely undergo cybersecurity training to ensure that safeguarding information is a core practice in all that we do.
Simply put, we believe that cyber security vigilance is everyone’s responsibility.
Learn more about our security controls and technology.
Welcome to the Third Generation of ALSPs: The Future of Legal Service Delivery
A new breed of Alternative Legal Service Providers (ALSPs) is entering the scene. These providers are considered “third generation” because they take the most innovative approach to legal service delivery. On top of having the right people, processes, and technology to meet a variety of needs – third generation ALSPs can also generate legal business intelligence. This is truly transformative, as it provides actionable insights for not only the legal team, but also the entire business.
The New Era of Legal is Here: Are You Ready?
The sky is falling! AI is taking the legal industry by storm and lawyers will soon be extinct! This was a common refrain amongst legal professionals in New York last week at the 2023 Legalweek conference. The good news? This is absolutely not true. Although the conference kicked off with a keynote speaker known for his famous role in the renowned sci-fi show Star Trek, we are thankfully not living in a sci-fi universe – even if many lawyers fear that to be the case. The expert panelists at Legalweek assured industry professionals that even the newest technology like generative AI cannot be a substitute for the legal mind. Machines cannot replace a lawyer’s analytical skills or human judgement; however what technology can do is help legal departments automate routine tasks in a more efficient manner and allow legal professionals to concentrate on higher level work.
ChatGPT: What’s the fuss?<br /><em>Demystifying Generative AI in Legal</em>
What’s all the buzz around ChatGPT? This new chatbot, powered by an artificial intelligence (AI)-based language model called GPT-3, has caused a lot of waves lately in our industry. Users can ask questions about anything, and the bot will engage in conversational dialogue with very organized and succinct responses that are often indistinguishable from human-generated output.