CASE STUDY Technology Company | United States
Materials Engineering Company Uses Epiq Discover™ to Cut Request Turnaround by 90% for Employment Matters
Client Need
- Replace the legacy platform used for employment‑related data requests.
- Engage a partner to advise on where and when to adopt generative AI within existing workflows.
- Reduce manual effort in routine employment matters through increased automation.
- Deliver a user‑friendly interface that simplifies workflows and accelerates adoption.
Client Solutions
- Implement Epiq Discover™ to handle processing and hosting for all employment matters.
- Use Epiq Managed Services to apply the right tools and support each matter’s specific requirements.
- Automate key steps in workflow execution using Epiq Discover.
- Explore use of Epiq Discover for additional matter types.
- Pilot Epiq Assist™ conversational AI.
Why Epiq
- Epiq Discover provides all required functionality in a more efficient user experience.
- Apply the right tools across different request types using flexible configuration options.
- Increase cost and time efficiencies by reducing manual effort.
- Enable rapid adoption across user groups through a clear, user‑friendly design.
Results and Benefits
Reduced request turnaround time by 90%.
Lowered the average cost per request by 63%.
Increased cost savings to $4,000 per month for larger or extended requests.