CASE STUDY Am Law 100 Firm | North America
Am Law 100 Firm Enhances Efficiency With Document Management Workflow
Client Need
- Standardise processes to build a strong foundation for the future state.
- Address search functionality issues to quickly find documents.
- Resolve issues with document and records management.
- Centralise and standardise data and document storage.
- Enhance internal and external sharing of work products.
Client Solutions
- Conduct discovery calls and map current state processes.
- Validate findings through on-site workshops with stakeholders.
- Identify inefficiencies and improvement opportunities.
- Deliver future state process maps and provide recommendations.
- Supply usable deliverables such as checklists and filing guides.
- Develop change management impact assessments and timeline.
Why Epiq
- Valued partner to over 50% of Am Law 100 and Magic Circle firms.
- iManage North America Customer Success Leader — 2024.
- Continued support through the implementation phase.
- iManage North America Partner of the Year Large Law — 2023.
Results and Benefits
Facilitate cultural change and open communication between business groups.
Create folder structures and workspace designs by Partners for Partners to ensure better buy-in.
Utilise existing tools through training and change management.
Provide access to better technology tools.