Claims Administration

Expert led class action claims administration

Count on hands-on, personal support from our class action team from start to finish. We design and customize all your claims procedures and processes to the exact requirements of your matter. We establish a critical foundation of accuracy and efficiency for every administrative task to come.

We’re experts in class action claims administration fundamentals, including:

• Litigation
• Financial management and distribution
• Complex claims management
• Information techonolgy
• Dispute resolution

Cost-efficient, secure processes

We input and manage your claims faster, and with greater accuracy and efficiency than anyone else, enabling you to generate significant cost savings. Sophisticated claims processing handles all mailed, faxed, and electronically submitted claims in a seamless way. We leverage today’s most advanced data capture technology, including document imaging, Optical Character Recognition (OCR), and Intelligent Character Recognition (ICR). All claim processing work we do for you is handled in-house for ironclad control over private information.

Easy-to-use technology

We use emerging best practices to empower claimants, cut costs and speed processes. Our class action claims management system is tailored to allow thousands of claimants to conveniently file claims online and receive instant notification of their claim status and payment. It’s the first-ever Canadian, “A to Z” class action e-claim system.

Independent claims auditing services

Epiq provides independent claims auditing services including:

• Conducting independent audits to verify third party administrator compliance with program requirements
• Monitoring claims practices of a third party administrator
• Reviewing systems to assess risk awareness and risk control procedures of a third party