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Legal Digital Workspaces

Leverage technology and AI to improve lawyer workflows, efficiency, collaboration, and end-to-end firm organisation.       

Design and deliver a unified legal workspace that surfaces content in context and guides users through effective use of firm systems, including AI. 

  • Enable lawyers and business professionals to start working quickly with a clear, guided entry point across firm systems.  
  •  Simplify access to tools, content, workflows, and AI capabilities through a structured, role-based workspace.  
  •  Reduce friction and search time by surfacing the right information when needed.  
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  • Increase adoption, support responsible AI use, and standardise execution across practices through governed workflows. 

Strategy, Design, and Planning

  • Align stakeholders on the vision for a unified, persona-targeted workspace.
  • Identify high-impact use cases where surfacing content in context delivers immediate value. 
  • Define how the workspace guides users into firm systems and AI experiences. 
  • Produce a practical roadmap to design, build, migrate, and roll out the workspace.
  • Work with experts to design a custom intranet aligned to the firm’s preferred technologies.
  • Use a proven methodology to gather firm-specific requirements.
  • Leverage a library of use cases developed from close to 5000 user research interviews.
  • Move seamlessly from design to build with the same experts who shape the strategy.
  • Gain cost transparency based on custom web part complexity, visual design, and page volume.
  • Connect systems for a unified, intuitive user experience.
  • Conduct role and persona-based discovery across lawyers and business professionals. 
  • Identify what each persona needs to see first, most often, and in what context. 
  • Translate findings into clear requirements, a prioritised backlog, and an actionable implementation plan. 
  • Define integration needs across key firm systems.
  • Design persona targeted user journeys, information architecture, and navigation. 
  • Create and develop guided experiences that surface suggested content, tools, and actions by role. 
  • Prototype and test solutions to reduce friction and improve adoption before build. 
  • Design the workspace to be an operational hub, not a static information site.
  • Define ownership models, publishing standards, and lifecycle policies that fit the firm.
  • Train stakeholders and build communication plans that drive adoption.
  • Apply governance best practices for secure, scalable content management.
  • Build frameworks that grow with the firm’s needs and digital strategy.

Implementation and Adoption

Why Epiq for Legal Digital Workspaces  

Completed 80+ M365 implementations. 

Interviewed over 5000 lawyers and legal professionals to understand workflow needs.

Our research streamlines nearly 500 tasks performed by legal professionals for 23 roles across 8 personas.

In-house law firm experience to provide relevant insights into clients’ priorities and operational needs.

Built on Microsoft 365, our solutions adapt to meet each client’s specific requirements.

Our Partners

Atlas Fuse
Infodash
Microsoft

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Client Success

Leverage AI and Automation to Drive Stakeholder Value - Epiq Webina

Law Firm Enhances Productivity With Cutting-Edge Legal Workspace Solution

Read the Case Study