Skip to Content (custom)

Administrative Support

We offer secure, 24/7/365, follow-the-sun administrative and document processing support. These services can be onsite, offsite at one of our global resource centers, virtually, or provided with a hybrid solution.

Epiq document processing, administrative support, and process-driven services are viable, lower cost options that give organizations access to highly skilled specialists with expanded service hours, resulting in improved end user satisfaction and resource utilization.

Get answers to your questions or learn more about Epiq's Administrative Support Services.

24/7/365 Follow-the Sun Support

We have been providing administrative support for over 10 years and currently support over 50 clients with these services through more than 300 dedicated team members.

Our international footprint allows us to provide localized administrative support, as well as “follow-the-sun” solutions that leverage time zone differences, local talent pools, and compensation differences to provide efficient and cost-reducing solutions for our clients.​

Our support teams are strategically placed in time zones across the globe to support all hours of operations. Global Resources located in Phoenix (U.S.), Charlotte (U.S.), Wroclaw (Poland), Pune (India), and Hyderabad (India).

Epiq Results

At Epiq, we understand that managing administrative tasks on top of other business responsibilities can be difficult. Partnering with Epiq allows you to prioritize your responsibilities while we handle the administrative tasks. Our highly-qualified administrative staff members are equipped to provide a solution to your pain points.

delivery

We provide flexible service delivery models.

teaching

We deliver industry-leading training.

We align with your culture and your preferences.

We focus on quality and consistency.

Global Impact, Global Reach

Around the corner and around the world, high performing clients rely on Epiq experts, technologies, and global resource centers. Learn more how our clients benefit from outsourcing their operations to us.

Why choose Epiq as your business transformation partner?

Dedicated Team

Our dedicated team is comprised of Experienced and highly-trained personnel in each client location.

Subject Matter Expertise

Epiq’s team of subject matter experts (SMEs) is second to none in the legal industry. We have a deep understanding of all processes to ensure unapparelled service delivery.

Service Integration

As a full-service business process outsourcing company, we have a specific methodology for integrating formerly siloed business functions to achieve optimized labor value, ensuring high levels of resource utilization, productivity, and providing enhanced career growth opportunities for top talent.

Technology-enabled reporting

Technology enabled reporting and operating procedures allow for consistent service levels and response times.

Global Footprint

Our international footprint allows us to provide localized administrative support, as well as “follow-the-sun” solution that leverages time zone differences, local talent pools, and compensation differences to provide efficient and cost-reducing solutions for our clients.

Scalability

We can scale our operations quickly so that our clients can respond to market shifts and demands in a timely fashion.

Continuous Innovation

Epiq is committed to proactive, agile management of our operations. We will continually offer recommendations to leverage/automate existing processes, add/enhance technologies, and measure, track and report on key metrics critical to an efficient operation.

Meet the Team >>

Meet the Team >>

Get answers to your questions or learn more about Epiq's Global Administrative Support Services.