We offer secure, 24/7/365, follow-the-sun administrative and document processing support. These services can be onsite, offsite at one of our global resource centers, virtually, or provided with a hybrid solution.
Epiq document processing, administrative support, and process-driven services are viable, lower cost options that give organizations access to highly skilled specialists with expanded service hours, resulting in improved end user satisfaction and resource utilization.
Document ProcessingHighly-trained technical specialists for the entire document lifecycle, including document formatting, editing, proofreading, and more.
Legal Support AssistantsCustomized administrative support to your legal staff, including specialized teams for practice groups like IP or trademark.
Research & Competitive IntelligenceDedicated teams designed to support and enhance your pre-billing, invoicing, and financial reporting and analysis processes.
Creative & MarketingResearch specialists dedicated to performing competitive intelligence and creating reports on potential and current clients, market trends, and other information critical to your legal staff.
AP/AR BillingTalented marketing staff trained to support CRM maintenance, proposal and pitch design, desktop publishing, and more.
24/7/365 Follow-the Sun Support
We have been providing administrative support for over 10 years and currently support over 50 clients with these services through more than 300 dedicated team members.
Our international footprint allows us to provide localized administrative support, as well as “follow-the-sun” solutions that leverage time zone differences, local talent pools, and compensation differences to provide efficient and cost-reducing solutions for our clients.
Our support teams are strategically placed in time zones across the globe to support all hours of operations. Global Resources located in Phoenix (U.S.), Charlotte (U.S.), Wroclaw (Poland), Pune (India), and Hyderabad (India).
At Epiq, we understand that managing administrative tasks on top of other business responsibilities can be difficult. Partnering with Epiq allows you to prioritize your responsibilities while we handle the administrative tasks. Our highly-qualified administrative staff members are equipped to provide a solution to your pain points.
We provide flexible service delivery models.
We deliver industry-leading training.
We align with your culture and your preferences.
We focus on quality and consistency.
Global Impact Global Reach
Around the corner and around the world, high performing clients rely on Epiq experts, technologies, and global resource centers. Learn more how our clients benefit from out-sourcing their operations to us.