Legal Business

Evolve your Legal Operations

The pace of change in the legal industry has acutely accelerated the need for legal departments to run like a business, including the need to embrace digital transformation. Epiq’s Legal Business Advisory Group helps to identify and manage the best combination of resources, processes, and technologies to reduce overall legal cost while minimizing risk to the company and increasing value to the business.

Since 2009, Epiq legal operations experts have been bringing unmatched expertise with a data led approach to help you transform the business of law. We provide a comprehensive set of legal business advisory solutions that galvanizes our clients’ initiatives and empowers legal operations teams everywhere to achieve their operational goals.

A contemporary approach to deliver on Day One.

Legal Operations as a Business Function

The legal department's previous role as primarily an advisor has evolved into a leadership and innovation position within enterprises. At the same time, legal operations must fulfill a basic operational need to analyze and control legal spend and succeed in a complex space that is populated by continuously changing policies and regulations. How can Epiq legal operations experts help you achieve this?

  • Through operational focus on business integration for an increasing array of stakeholders (attorneys, business lines, c-suites, etc.)
  • By enabling data-driven decision-making as the desired result of system interaction
  • By standardizing processes and driving predictive outcomes

Epiq’s Legal Business Advisory Solutions

Epiq legal operations experts take a defined and structured approach to collecting information, analyzing findings, and developing recommendations help you yield the biggest business benefits. Our consultants are subject matter experts, strategic business advisors, business professionals, project managers and technical specialists; our capabilities are your professional toolkit.

To create efficiencies and better business outcomes, reach out to Epiq's legal operations experts.

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Aligned with your top priorities and desired outcomes, Epiq legal operations experts can enhance the effectiveness of your law department in one or more of these key areas:



PracticeView™ Legal Operations and Maturity Assessment: Assess your current operational capabilities and develop a blueprint for achieving operational excellence using the 4 lenses of the PracticeView framework. We leverage, gather, and share expert knowledge from all sources – internal and cross-business stakeholders plus external advisors and industry best practices – to deliver innovative solutions that leverage enterprise strengths.

Legal Operations Transformation Program

Legal Operations Transformation Program: Transform the law department from a cost center to a business enabler with a straightforward “game plan” for modernizing the delivery of legal services in alignment with the vision, needs, and priorities of the business. Our team of legal operations subject matter experts will help you to define your business and technology requirements to optimize the operational processes, organization, and systems that support the day-to-day legal function. The plan incorporates operational best practices to ensure maximum return on technology investments.

Process Improvement

Process Improvement: Workflow-based systems allow you to smartly use technology to realize exponential gains, from tactical, day-to-day operations – the “low-hanging fruit” that can present quick and meaningful success – to the most strategic levels of thought in the organization. Epiq legal operations experts help you identify the most impactful processes for improvement creating a comprehensive workflow strategy that includes policies, procedures, reporting, staff resources, and technology.

Legal Technology Enablement

Legal Technology Enablement: Leverage modern legal technology to maximize ROI and adoption.  We help you to develop and implement strategic short and long-term technology transformation projects, including budgeting, staffing, resource allocation, and competency development. Our system selection process is backed by a deep knowledge of leading vendors, concepts, and best practices in the legal technology industry. Our Implementation Services team includes certified Project Management Professionals, and we leverage our hands-on experience with the leading legal and enterprise applications and platforms to assist organizations with large technology and infrastructure development and implementation.

Data-Driven Decision-Making

Data-Driven Decision-Making: Harness and integrate disparate data sources to drive informed decision-making and change agency. Navigate the complex intricacies of legal operations beyond spend management. Our focus is on improvements that are strategically integrated with the business functions’ objectives and visions. We are skilled at working with the distinct types of legal business, financial, practice, and work product systems and understand how to harness the data in them to produce meaningful information for better business decisions. Our approach focuses on translating data into usable information models tailored to audience-specific presentation.

Service Delivery Models

Service Delivery Models:  Implement operational best practices that enable legal professionals to focus on the highest-value work and ensure maximum return on technology investments. Epiq legal operations experts provide an assessment of organizational capabilities, current delivery models, satisfaction, gaps and requirements delivering metrics and performance benchmarks related to work volume, work assignments, utilization, and efficiency.

Hyperion Research, Legal Market Intelligence

Hyperion Research, Legal Market Intelligence: Gain objective, expert insight into the legal technology market. Industry leaders, innovators, and trend-makers have come to rely on Hyperion Research as the premier provider of independent legal technology market research, analysis, and advisory services.

Related Legal Business Services 

Once you have identified the right mix of people, process, and technology, Epiq has a full suite of complementary services and outsourced legal solutions that can significantly reduce your legal costs, mitigate risk, and increase efficiency, including:

  • Litigation and Investigation

  • Commercial and Contact Services

  • Compliance and Information Governance

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