Cyber Incident

Respond to a Cyber Incident Correctly

Once a cyber security incident results in a data breach, reaching those affected needs to be done quickly, thoroughly, precisely, and reliably.

Epiq’s resources and track record in data breach remediation are unmatched. Count on expert guidance and execution to minimize or eliminate the risks of identity theft.

Large scale outreach to large groups in short windows of time is an Epiq core competence—perfected in years of class action, mass tort, and bankruptcy settlement administration. Our solutions for data breach include precision mailings, dedicated contact centers, and identity and credit monitoring.

Process managed under one, state-of-the-art roof 

Following our proven project management methodology and best practices, we deliver successful outcomes with precision and speed. Our standard turnaround is less than five days, the fastest in the industry. Rush service is also available. If the incident requires additional support, we can provide you with comprehensive eDiscovery and class action administration.

Ahead of the problem, proactive readiness 

Epiq offers ‘no-retainer fee’ proactive breach agreements to cut down on implementation time should a breach occur. Proactive planning benefits include: 

  • Assistance in building scripts, templates, and project plans
  • Time to properly vet and audit Epiq processes to ensure the highest security compliance standards
  • Call center modeling
  • Lock-in pricing for set time periods
  • Participation in mock breach scenarios/tabletop exercises

Settlement Administration

Should a data breach result in a negotiated settlement, we work closely with you to develop legal notice plans, facilitate claims review and processing, and ensure that class members receive appropriate remedies.

Data Breach Security

Our application development, processing, and physical environments are all highly controlled and regulated under the most stringent and up-to-date security protocols available. Audits under the SSAE16 standards are performed annually, and Epiq is experienced in creating environments that follow the NIST 800-53 standard. We are HIPAA/HITECH compliant.

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