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Regulatory and
Voluntary Remediation
Services

Epiq offers regulatory and voluntary remediation services with a depth of experience.

When a customer issue arises that triggers a voluntary or regulatory remediation, banks and other financial institutions rely on Epiq to implement remediation programs quickly and accurately to meet urgent customer notice and payment deadlines.

Partnering with Epiq as soon as you become aware of potential clerical errors with account information, potentially misleading marketing scripts, or other mistakes relating to your credit card, debt collection, or loan businesses will save you both time and money. Our expertise will help you solidify customer confidence while meeting all deadlines and regulatory requirements so you can get back to handling the demands of your business.

Experience and Expertise

Comprehensive Regulatory and Voluntary Remediation Services

Vetted and Approved

  •  We have been thoroughly vetted and approved as regulatory program administrators by major regulators, including the Federal Reserve, U.S. Department of Justice, Office of the Comptroller of the Currency, U.S. Securities and Exchange Commission, Consumer Financial Protection Bureau, Federal Trade Commission, U.S. Department of Housing and Urban Development, and U.S. Department of Agriculture. 
  •  Our extensive experience working with regulators enables us to design and administer government remediation, restitution, and distribution plans for you that are the industry standard in efficiency, accuracy, and reliability. 
Experience and Expertise
Knowledge

Compliance is Key

  •  By applying the same level of rigorous compliance for voluntary cleanup efforts, and recognizing when a pay application fee may be required for certain programs, we help ensure alignment with state-level quality control board standards and other oversight entities. 

Learn more about Epiq's Remediation services and capabilities.