Our team of hospitality and reception experts are trained to anticipate client and guest needs in order to ensure they receive premier attention and service.
We understand that first impressions are critical. Our hospitality, reception, and conference room management services ensure that your client experience is elevated from start to finish.
The team’s core focus is to expect guest needs before arrival and to make sure the visitor’s experience is thoughtfully considered down to every interaction. At local client offices, teams are familiar with all location specific details and nuances needed to support clients and professional staff with the highest customer service.
As remote work continues to be a priority for organizations, many are adding virtual reception to their front office strategy. Our highly skilled employees are trained to manage inbound calls and visitors as an in-house member of staff would, but from another office or location, such as one of our global resource centers. Epiq can also help you install lobby check-in kiosks for touchless check-ins in lieu of traditional reception.
Want to learn more about how outsourcing your hospitality and reception services to Epiq can help you keep your costs low without sacrificing quality? Contact us for a free consultation.