Privacy Policy
Effective Date: June 15, 2026
Overview
Epiq eDiscovery Solutions, Inc. provides SaaS solutions including but not limited to: e-discovery review, legal hold software, and general legal support services.
This Privacy Policy explains:
- What information we collect and how
- How we use and protect your information
- Who we share it with (and who we don't)
- Your rights and choices
- How to contact us
We do not sell your personal information.
Epiq eDiscovery Solutions, Inc. (“Epiq” or “Company”) operates websites, applications and platforms that provide document review, legal hold administration, and other general e-discovery support (the “Services” or “Platform”).
This Privacy Policy applies to Epiq’s websites, mobile applications, SaaS solutions, and any other services Epiq provides in connection with data breach support, collectively, the “Services.” When you access or use the Services, Epiq will collect, process, and use your personal information as described in this Privacy Policy and our Terms of Use. If you do not agree to this Privacy Policy or the Terms of Use, you must not access or use the Services.
What Information We Collect
Information We Receive from Organizations
When a client uses the Services, we often receive your contact information from:
- The company, which has collected your information that has contracted for the Services
- Law firms engaged in litigation that includes your information
Examples of information we receive:
- Name
- Mailing address
- Email address
- Phone number
- Information about the type of breach that affected you
Information You Provide Directly to Us
Individuals or entities who sign up for a Service (a “Registered User”) may be required to provide certain personal information, that we collect and use to perform the Services and for other purposes as described in this Privacy Policy, such as:
- Name
- Mailing address
- Phone number
- E-mail address
- Other identifiers or information necessary to provide the applicable Service, such as medical patient numbers, health insurance numbers, government-issued identification numbers, account numbers, or other data elements submitted for monitoring or alerting purposes.
Information Collected Automatically When You Use Our Services
When you visit our websites or use our Services, we automatically collect:
- Device information (type of device, operating system, browser type)
- How you interact with our site (pages visited, links clicked, time spent)
- IP address and general location information
- Information collected through cookies and similar technologies
How We Use Your Information
We use your information to set up and provide the Services. We may also tell you about additional services that you or the contracting party may elect to incorporate into the Services. We also use it to verify your identity, help prevent fraud. We may use or disclose your information to meet legal and regulatory requirements, including responding to law enforcement when required and enforcing our Terms of Use.
How We Share Your Personal Information
We do not sell, rent, trade, or share your personal information with third parties for their own marketing purposes.
Service providers who help us deliver our Services:
- Third party developers and support for the Services specifically
- Payment processors (to process subscription payments)
- IT and security providers (to host and protect our systems)
- Customer support vendors
- Email and communication service providers
These service providers are contractually required to protect your information and use it only for the purposes we specify.
When required by law:
- Law enforcement agencies or regulators (when we receive valid legal requests)
- Courts (in response to subpoenas or court orders)
Your Privacy Rights
Accessing and Correcting Your Information
If you have a direct relationship with Epiq and wish to exercise your GDPR rights, please select the box below to submit a request:
For general questions about the collection of personal data by Epiq or to file a complaint under the GDPR, please contact Epiq:
Epiq
Attn: Privacy Officer
11880 College Blvd.
Suite 200
Overland Park, KS 66210
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.trustarc.com/watchdog/request.
We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use.
Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.
Under California law, users that are California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@epiqglobal.com or write us at: 11880 College Blvd, Suite 200, Overland Park, KS 66210.
Links To Third-Party Sites and Third-Party Integrations
We may provide links to websites or resources outside of our Site for informational purposes only. We may also provide links to third-party integrations. Third party integrations are websites or platforms that synchronize with our Site to provide you with additional functionality, tools, or services such as maps, sending requested information, etc.
You acknowledge and agree we are not responsible for the availability of third-party sites, resources, or integrations and do not endorse and are not responsible or liable for content, advertising, goods, services, or other materials on, available through, or provided by such sites, resources, or integrations. We are not responsible for the privacy or other practices of such sites and cannot guarantee the security of personal information that you provide, or that is collected by such sites. We encourage you to review the privacy policies and terms and conditions on those linked sites.
Retention of Personal Information
We retain personal data only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, contract, or reporting requirements. The retention period for personal data is determined based on the following criteria:
- The nature and sensitivity of the personal data.
- The potential risk of harm from unauthorized use or disclosure of your personal data.
- The purposes for which we process your personal data and whether we can achieve those purposes through other means.
- The applicable legal or contract requirements.
Children Under the Age of 13
Our Website and Platform are not intended for children under 13 years of age. No one under age 13 should provide any personal information on the Website or Platform. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or Platform or through any of its features/register on the Website or Platform, use any of the interactive or public comment features of this Website or Platform or provide any information about yourself to us, including your full name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@epiqglobal.com.
Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be reflected by revising the "Effective Date" at the top of this Privacy Policy.
Contact Us.
To reach us, write to us at:
Epiq eDiscovery Solutions, Inc.
11880 College Boulevard Suite 200
Overland Park, KS 66210