CASE STUDY Global Law Firm | US, Canada, and UK
Clifford Chance Builds a Customized Microsoft Knowledge Platform Embedded With AI in Under Seven Months
Client Need
- Address complex confidentiality requirements across global matters.
- Create a knowledge base with embedded AI capabilities tailored to lawyer workflows.
- Develop a future-ready roadmap aligned to the law firm operating model, risk management approach, and AI adoption strategy.
- Deliver a knowledge platform within the Microsoft ecosystem.
Client Solution
- Enable natural language search, summarization, tagging, and generative answers in daily workflows.
- Implement permissioned search to protect client confidentiality across matters.
- Collaborate with knowledge management (KM), legal, risk, and IT teams through workshops.
- Validate concepts through prototypes to ensure immediate lawyer value.
- Embed capabilities directly in Word, Outlook, and other daily tools.
Why Epiq
- Integrate legal and Microsoft platform expertise with user-centered design using an agile framework.
- Engage a leading KM and technology consultancy for law firms with decades of experience.
- Partner with a trusted advisor to more than half of the Am Law 100 and Magic Circle firms.
The creation of our new knowledge bank is critical to our strategy of delivering the greatest advantage to our clients. Our work with Epiq Advisory for Law Firms and Microsoft allows us to curate decades of firm knowledge in a repository that enables AI deployment.
— Matt Taylor
Partner, Global Head of Knowledge and Training
Results and Benefits
Embedding AI search, tagging, and generative answers.
Creating permission search with confidentiality controls.
A knowledge platform in Microsoft 365 and Azure in under 7 months.
Reclassification and summarization of over 400K documents for AI readiness.