CASE STUDY Law Firm | United States
Dykema Law Firm Improves Productivity with Intapp and Teams Integration
Client Need
- Transition from Skype to Microsoft Teams with minimal disruption
- Ensure collaboration tools meet strict information governance policies
- Improve control over data retention rules across platforms
- Create dedicated workspaces for administrative and legal teams.
Client Solutions
- Deploy Intapp Workspaces as an overlay to enhance Microsoft Teams
- Configure integrations based on business requirements
- Conduct pilot testing to validate usability and configuration
- Customize user experience to support matter-centric collaboration
- Enable lawyers with secure, intuitive collaboration tools
- Coordinate technical and product efforts between Intapp and the firm.
Why Epiq
*Inflection IT, now part of Epiq, performed Intapp implementation services.
- Deliver exceptional customer service with a responsive and collaborative approach.
- Bring deep expertise in Intapp software and maintain a strong working relationship with the Intapp team.
The team managed our expectations clearly and really listened to us, which you don’t get with every consultancy. Overall, we had a fantastic experience working with them.
—Myka L. Hopgood
Chief Knowledge Management and Innovation Officer
Results and Benefits
Achieve a 40% adoption rate among attorneys.
Enable Teams access during travel, increasing productivity.
Design tailored workspaces for each practice unit to drive System adoption.
Refine versioning processes to enhance task efficiency for attorneys.