Global Medical Manufacturer Transforms Document Management and Strengthens Knowledge Access

Client Need

•  Consolidate documents from more than six systems into iManage.
•  Standardize document filing, collaboration, version control, and knowledge access across the global legal department.
•  Save time, support compliance, and reduce knowledge loss to improve service internally and externally.

Client Solutions

•  Configure iManage Work 10 Cloud with workspaces and metadata tailored to more than 10 practice areas.
•  Integrate secure access and external sharing with automated provisioning, records management, monitoring, and reporting.
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• Validate user experience through a 54-user pilot and refine system configuration, access, training, and document transfer.
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• Complete a phased global rollout including document migrations, supporting documentation, post-launch support, and transition to ongoing operations.

Why Epiq

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• iManage North America Partner of the Year 2025.
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• Improve efficiency and service delivery by combining proven implementation methods, expert consultants, and a structured approach to technology with change management expertise.
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• Provide continuity from previous advisory work for document management, an implementation roadmap, and a governance approach.