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CASE STUDY  Law Firm | North America

Epiq Fireman

Steptoe and Johnson

Law Firm Enhances Productivity With Cutting-Edge Legal Workspace Solution


EPIQ SOLUTION

M365 Legal Workspace

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Client Need

  •  Resolve the long-standing challenge to search and find relevant documents to improve productivity across the firm.
  •  A centralized platform to access clients and project data.
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  • Previous intranet primarily housed company policies and lacked usability.
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  • Move critical information scattered across multiple applications into one accessible location.

Client Solutions

  •  Conduct interviews with key stakeholders to gather insights.
  •  Led “Art of the Possible” workshops to understand user workflows.
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  • Design a SharePoint Online intranet with intuitive search and accessibility.
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  • Build around lawyer personas to ensure relevance and usability.
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  • Create a centralized hub to replace fragmented systems.

Why Epiq

An expert team that has:

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  • Completed over 80 successful Microsoft 365 workspace implementation projects.
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  • Conducted nearly 5,000 interviews with lawyers and legal professionals to understand workflow needs.

We chose this team due to the company's excellent reputation in the legal industry and the impressive designs from other clients. The team truly understands Knowledge Management and what's important in law firms.

—Isidore Okoro
Chief Information Officer
Steptoe & Johnson PLLC

Results and Benefits

Replace the outdated intranet with a modern, searchable SharePoint Online solution.

Enable real-time client and project data access.

Improve search functionality for financial and internal resources.

Enhance user experience with targeted alerts and embedded data.