CASE STUDY Financial Services | United States
Top Servicer Saves 2,000 Hours in Case Audits
Client Need
A top servicer needed to audit bankruptcy cases efficiently, particularly those involving payment change notices. The manual process of reviewing claims registers and associated documents was labor-intensive and slowed down compliance workflows.
Client Solutions
- Used AACER Premium Data Services to automate the audit of bankruptcy cases.
- Extracted and validated critical documents tied to payment change notices.
- Delivered structured audit results for each case, reducing manual review time.
Why Epiq
- Efficiency: Saved time by automating repetitive audit tasks.
- Accuracy: Ensured consistent validation of claims and notices.
- Compliance: Supported regulatory requirements with reliable audit documentation.
Results and Benefits
Saved 2,000 hours in the first year by reducing audit time by six minutes per case.
Improved audit turnaround and reduced operational bottlenecks.
Enabled staff to focus on higher-value tasks by eliminating manual document handling.