Transforms Law Firm Operations for Stability, Efficiency, and Seamless Adoption with Intapp Time Cloud Implementation

Client Need

•  Struggling with outdated timekeeping and practice management software.
•  Improve software functionality and responsive support.
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• A solution that delivers greater stability and advanced features.
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• Alleviate delays and unresponsiveness from the previous vendor.

Client Solutions

•  Share requirement-building guidelines based on the law firm’s systems.
•  Integrate tools, processes, and functions into a strategic roadmap.
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• Ensure the time-keeping software includes an edit function.
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• Script and connect system APIs to sync with current platforms and replicate legacy system behavior.
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• Implement pop-up context notifications to support access control and security requirements.
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• Create self-managed learning documents to support users’ onboarding and adoption.

Why Epiq*

*Inflection IT, now part of Epiq, performed Intapp implementation services.

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• Delivers exceptional customer service with a responsive and collaborative approach.
•  Brings deep expertise in Intapp software and maintains a strong working relationship with the Intapp team.