CASE STUDY Chapter 13 trustees | United States
Brian Tucci, Maryland Chapter 13 Trustee, Strengthens Oversight with Epiq Case Power
Client Need
- Manage over 3400 active cases and over 100,000 claims.
- Gain secure, real-time visibility and accuracy across all cases and payments.
- Eliminate manual processes, reduce risk, and improve compliance through a unified system.
Client Solutions
- Single view of all biographical details, timelines, hearings, claims, payments, and interactions.
- Ensure secure handling of sensitive data with role-based permissions.
- Full ledger of all inflows and outflows; automatic case notes for every touchpoint.
- Lawyers upload tax returns, income proofs, and documents directly into the secure Epiq portal.
- Integrated check-printing and disbursement.
- Proactively address issues, including rare disbursement challenges, with Epiq experts.
Why Epiq
- High-touch client service with direct points of contact.
- Eliminate reliance on third-party add-ons for document portals and disbursements.
- Support financial precision down to the penny with real-time views.
- Meet federal Chapter 13 requirements using comprehensive governance capabilities.
Results and Benefits
Full visibility into every claim, payment, and case activity.
Meet all federal privacy requirements with secure access controls.
Reduce manual steps and eliminate third-party dependencies with integrated tools.
Epiq rated five out of five for communication and 10 out of 10 overall.