CASE STUDY Call Center Technology Company | North America
Global Communications Provider Gains Insight Into Compliance Needs for New Chief Compliance Officer
Client Need
- Identify compliance program strengths and gaps.
- Gain an objective and structured assessment aligned with the Department of Justice (DOJ) Evaluation of Corporate Compliance Programs (ECCP).
Client Solutions
- Gather self-evaluation scores that align with the ECCP.
- Gain subjective program information through interviews with the Chief Compliance Officer, Regional Compliance Leaders, Data Privacy Officer, General Counsel, Human Resources, and others.
- Review existing compliance program guidelines and documentation.
- Obtain an independent assessment and scoring following an evaluation of all inputs and materials, including a gap analysis.
- Identify priorities and create a road map for rapid program improvement.
Why Epiq
- Support cost-effective compliance goals by selecting the right platform and configuring it for insights and streamlined workflows.
- Encourage adoption with compliance metrics across all management levels.
- Begin your assessment with confidence, agreed-upon fees, and a clear timeline.
Results and Benefits
Report aligned to the top three ECCP criteria.
Seven recommendations across all ECCP objectives.
Spider charts illustrating assessment gaps.
Board-ready presentation supporting leadership decisions.