CASE STUDY Healthcare System Provider | United States
Major Healthcare Company Revamps Processes To Optimize Resources and Address Growing eDiscovery Portfolio
Client Need
- Assess current eDiscovery processes and technologies.
- Identify gaps in workflows and resource alignment.
- Ensure readiness to support growing eDiscovery demands.
Client Solutions
Assess the current state through key stakeholder interviews and facilitate a review of the existing workflow documentation.
Develop a customized, prioritized roadmap to further mature the discovery program, including recommendations focused on:
- Addressing gaps in the existing legal hold workflow.
- Enhancing the process to quickly locate and collect relevant data.
- Leveraging existing technologies and automating processes to reduce risk associated with manual work.
- Consolidating discovery work and data to maximize current resources.
Why Epiq
- Collaborate with discovery and litigation support professionals who have experience working in-house for Fortune 100 companies.
- Get recommendations from a technology-agnostic team.
Results and Benefits
Identified defensible strategies to address under- and over-preservation of data.
Delivered a comprehensive list of ideal capabilities to prepare for the vetting of future eDiscovery technology investments.
Provided resource allocation recommendations based on client needs and long-term goals, focusing on cost savings.