The client has worked on multiple matters successfully with Epiq previously, so when they were faced with a case that was too large to host and manage internally, they called on Epiq for processing and hosting in Relativity. To complete the project, Epiq needed to meet strict requirements set forth by the Financial Conduct Authority (FCA), Security and Exchange Commission (SEC), and the Department of Justice (DOJ). Due to the strict disclosure requirements there were extensive discussions and workflows developed relating to the de-duplication process.
The case initially started with just over 500K documents and is now in excess of 20M documents.
Epiq provided the necessary assurances to counsel and saved the client thousands of dollars in the process. Epiq also promoted and actively encouraged the use of technology, which was utilized by counsel for review, consistency, and quality control. Moreover, in order to ensure the best service was provided to the client, Epiq engaged teams not only in London where the project originated, but also in Toronto and Portland to ensure extensive support for the project and to provide longer coverage “round the clock”. Technical teams were also utilized from across Europe and North America.
In order to tackle specific issues, Epiq provided technical expertise and flexibility to deliver production exports and develop new workflows. Epiq also developed bespoke solutions to various complications encountered. For example, the way data had been collected initially left half a million documents with no clear indicator of the custodian relating to a document. Epiq developed a methodology to create a custom custodian field which assisted in identifying documents by it’s true custodian. This methodology is now heavily relied on for review and preparation of productions. Epiq also tailored the use of structured analytics and developed solutions for double branding required for production of documents to multiple regulators.
Epiq has provided the necessary assurances regarding de-duplication, saving the client over $27K per month on hosting fees. Also, the use of structured analytics has saved the client thousands of dollars on review fees. The investigation is still ongoing both in London and the U.S., with document disclosures taking place multiple times every month to meet various information requests from the regulators. Additional uses of technology have been suggested and showcased to London counsel with a view to using these going forward with our guidance.