CASE STUDY Insurance Group | Global
Generali GOSP Prioritises Agentic AI Opportunities for Execution

Client Need
- Absorb growing internal stakeholder, regulatory, and contractual demand without increasing headcount.
- Move beyond standalone AI applications towards agentic AI, avoiding low-value and fragmented initiatives.
- Turn multiple AI ideas into prioritized use cases based on impact, feasibility, and available resources.
- Advance the highest-value opportunities without distracting from wider priorities.
Client Solutions
- Differentiate existing AI capabilities from opportunities that require further investment.
- Prioritise agentic AI pilots with general counsel, basing selection on impact and feasibility.
- Translate each pilot into an executable agentic workflow with clear success measures.
- Deliver implementation-ready agent workflows.
- Position agentic AI as a strategic legal capability that aligns to business priorities.
Why Epiq
- Improve decision-making through independent assessment that reduces internal bias and duplication.
- Transform concepts into actionable use cases that Generali teams own and advance.
- Prioritize AI investment based on operational needs and business value.
Results and Benefits
Narrowing 35+ ideas to 5 pilot initiatives in 4 weeks.
€80K – €375K annual outside counsel savings from billing check agent pilot.
Enabling general counsel to secure Chief Operating Officer (COO)-level backing using agentic AI roadmaps.