CASE STUDY Global Luxury Goods Group | France
Luxury Goods Leader Reinvents Its Legal Function To Scale Delivery Under Rising Demand
Client Need
- Scale to meet growing legal workload and regulatory complexity.
- Increase legal capacity without adding headcount.
- Improve operational clarity, collaboration, and governance.
- Support future growth with a structured legal operating model.
Client Solutions
- Understand how legal work is performed to uncover hidden demand and inefficiencies.
- Quantify workload and capacity gaps to enable effective resourcing decisions.
- Implement a Target Operating Model (TOM) that aligns roles, workflows, and decisions to scale legal delivery.
- Provide clear visibility into how legal demand is distributed to support planning and control.
- Identify silos, inefficient tools, and coordination gaps that limit performance.
- Standardise decision-making through a clear governance framework.
- Embed new ways of working so teams adopt and sustain the model.
Why Epiq
- Provide a clear, data-backed view of demand, capacity, and performance across fragmented legal activity.
- Turn operational insight into a structured TOM that scales across entities.
- Enable adoption across teams to embed consistent ways of working and governance.
Results and Benefits
Operate through a TOM across 26 markets.
Gain clear visibility to eliminate inefficiencies for over 250 lawyers.
Enable .consistent decisions through structured governance for 11 practice groups.