Service Delivery Optimization
Use data to match legal work to the right mix of resources, internal teams, law firms, ALSPs, or technology.
Improve outcomes, reduce costs, and boost job satisfaction. Assign legal work to the right mix of people and tools to deliver high-quality, efficient, and cost-effective services that align with your business strategy.
Key Features
Identify Gaps and Boost Efficiency With a Comprehensive Service Delivery Analysis
Why Epiq for Service Delivery Optimization
Leverage experience from over 300 consulting engagements with leading legal departments to assess your current practices, build new strategies, and perform sustainable transformations.
Legal Operations Finalist
ALM Legalweek Leaders in Tech Law Award 2024, 2023, and 2022.
Compliance Partner of the Year
2023, 2021, and 2020.
North America
Customer Success Leader 2024 and Partner of the Year Large Law 2023.
Comprehensive Legal Service Management Capabilities
Laser-focused on legal transformation; empowering lawyers to think and work differently by taking a holistic approach to getting the best results from people, processes, and technology informed by legal intelligence.
Leadership Experience
Experts who have led innovation as executives in legal departments, law firms, legal service, technology providers, and global professional organizations.
Diverse Professional Backgrounds
Extensive professional qualifications in law, legal operations, IP operations, compliance, procurement, workflow automation, AI, data analytics, and both legal and enterprise technology.
Technology Expertise
Experts in AI, enterprise legal management, e-billing, document management, intellectual property, contract lifecycle management, compliance, business intelligence and intake and workflow automation solutions.
Industry Knowledge
Deep public, private, and governmental experience across multiple industries and geographies, including government entities with specialized security requirements.
Long Term Impact
Delivering tailored and scalable solutions for each client, on time and on budget that hold up over time through disciplined change management and knowledge transfer.
Learn more about Service Delivery Optimization.
