Carey Neal Director of Customer Success

Carey Neal is Director of Customer Success at Epiq, where he helps enterprise legal and compliance teams detect and prevent risk in employee communications by operationalizing AI-driven monitoring and investigation workflows. He leads customer engagements from onboarding through expansion, enabling organizations to reduce review volume, improve signal accuracy, and build more effective, defensible compliance programs. His work focuses on turning complex AI capabilities into systems that deliver outcomes for legal and compliance teams. Carey’s experience centers on scaling AI-based compliance solutions within enterprise environments. 

As former Chief Operations Officer at LitLingo, Carey led go-to-market strategy, launched antitrust and anti-bribery and anti-corruption offerings, and drove adoption across Fortune 500 organizations. He partnered closely with product, engineering, and linguistics teams to develop and deploy machine learning models aligned to real-world regulatory risk, while supporting sales engineering and customer success to ensure successful implementation and expansion. 

Earlier in his career, Carey held roles across marketing, product marketing, and solutions architecture at DISCO, Cimplifi, and GoDaddy, where he focused on positioning enterprise technology and driving revenue through targeted go-to-market execution.