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CASE STUDY  Insurance Group | Global

Generali GOSP Prioritises Agentic AI Opportunities for Execution

Generali GOSP


Client Need

  •  Absorb growing internal stakeholder, regulatory, and contractual demand without increasing headcount.
  •  Move beyond standalone AI applications towards agentic AI, avoiding low-value and fragmented initiatives.
  •  Turn multiple AI ideas into prioritized use cases based on impact, feasibility, and available resources.
  •  Advance the highest-value opportunities without distracting from wider priorities.

Client Solutions

  •  Differentiate existing AI capabilities from opportunities that require further investment.
  •  Prioritise agentic AI pilots with general counsel, basing selection on impact and feasibility.
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  • Translate each pilot into an executable agentic workflow with clear success measures.
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  • Deliver implementation-ready agent workflows.
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  • Position agentic AI as a strategic legal capability that aligns to business priorities.

Why Epiq

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  • Improve decision-making through independent assessment that reduces internal bias and duplication.
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  • Transform concepts into actionable use cases that Generali teams own and advance.
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  • Prioritize AI investment based on operational needs and business value.

Results and Benefits

Narrowing 35+ ideas to 5 pilot initiatives in 4 weeks.

€80K – €375K annual outside counsel savings from billing check agent pilot.

Enabling general counsel to secure Chief Operating Officer (COO)-level backing using agentic AI roadmaps.