In a time where it seems like everyone is working remote, at least to some degree, it is more challenging to navigate internal investigations. When the pandemic struck, many organizations did not have time to create a comprehensive work from home plan, which put sensitive business data at risk for compromise or accidental deletion. Now, it is clear that increased remote work will ensue, as many industries have realized the cost-saving and productivity benefits of virtual or semi-virtual business models.
read more 
On April 1, 2021, the Consumer Financial Protection Bureau (CFPB) issued a Compliance Bulletin titled “Supervision and Enforcement Priorities Regarding Housing Insecurity”. The bulletin provided guidance on efforts that mortgage servicers should make for contacting borrowers at risk of foreclosure and needing assistance due to the economic effects from the COVID-19 pandemic.
read more Ranging from new laws to security recommendations, the overall goal is to ensure organizations who are collecting or processing data containing private information keep it safe and inform consumers on how the organization intend to use their data for business purposes.
read more Chat data is a large component of business operations today, especially with the increase in the remote workforce. There are chat apps, videoconferencing and collaboration-based platforms that incorporate chat functions, and internal company messaging systems that allow users to communicate in real time for extended periods. Chat apps also promote collaboration by allowing file-sharing and incorporating global features. All of these things are great and vital to streamline business operations. However, when it comes to collecting chat data during litigation many obstacles come into light. Here are a few key problems that chat data imposes on review teams.
read more