Chat data is a large component of business operations today, especially with the increase in the remote workforce. There are chat apps, videoconferencing and collaboration-based platforms that incorporate chat functions, and internal company messaging systems that allow users to communicate in real time for extended periods. Chat apps also promote collaboration by allowing file-sharing and incorporating global features. All of these things are great and vital to streamline business operations. However, when it comes to collecting chat data during litigation many obstacles come into light. Here are a few key problems that chat data imposes on review teams.
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More and more, organizations are beginning to identify their dark data and trying to figure out what to do with it. Dark data could include items like unopened email attachments, raw survey data, website log files, and document drafts saved on personal devices. Employees, customers, and vendors create this data as part of regular business operations and processes, but organizations in the past rarely used it or they may not have even realized that it exists.
read more You might be surprised to find out just how much of your data is bought and sold on the Internet. We do so much online, but rarely think about how much of that information companies store, save, reuse, and sell.
read more When a workforce goes remote, keeping communication lines open and flowing is critical to a team’s ability to make decisions and ensure that projects get done on time. This is where collaborative tools become crucial. As a result of the pandemic, organizations are relying on collaborative tools more than ever before like using new software or increasing technological investments. In a remote work environment, utilizing collaboration tools allows employees to keep in touch and see each other’s faces, which helps mimic the traditional working day that everyone is familiar with when physically in the office.
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