Michelle Connolly has more than 20 years’ experience in outsourcing, staffing, and client operations management. She oversees Epiq’s Global Business Transformation Solutions’ Strategy, Solution Architect and Product/Marketing teams where she is responsible for ensuring the solutions Epiq builds for its clients are creative, modern, financially rewarding and deliver exceptional operational outcomes that solve real-world business problems.
Michelle founded Epiq’s Document Processing & Administrative support services, known formally as our Global Resource Support Services (GRSS). By drawing on her vast knowledge and depth of experience, Michelle created an offering that encompassed best practices to create a better, more secure document processing client solution than any other offering in the market.
In addition to solution development and oversight of our GRSS subject matter experts, Michelle’s responsibilities include business-wide strategic initiatives, technology advancement and product innovation.