Multinational food and beverage company achieves cost savings that continues to improve
A multi-national food, confectionery, holding and beverage company headquartered in the United States
Lower and predictable spend on eDiscovery technology
In 2016 the company’s legal and investigation units wanted to lower costs, and the expiration of licenses and sunsetting of technology for its internally built solution made the timing right to seek out a new approach.
The company recognized that Epiq’s deep knowledge of corporate managed services meant they would have a reliable and robust program. The combination of Epiq’s best-inclass technology and outstanding client services professionals ultimately closed the deal.
Flat rate, bundled services (people, process and technology)
Focusing on immediate cost savings first, Epiq provided the company with a managed services plan with fixed and reduced cost pricing. The plan was based on the company’s historical consumption patterns, with the ability to scale up if and when needed. The company realized instant savings because it did not have to reinvest in its own technologies, and it could reduce its dependence on its IT team. To keep costs especially low, the company was also enabled to manage its eDiscovery workflows in-house whenever possible.
The savings did not stop there, however. Over time Epiq has helped the company’s team learn how to use modern AI-based technologies within its workflows, resulting in even more savings due to reduced data volumes.
result and benefits
savings over 3 years
less costs than non-managed services
spent on capital expenditures, licensing, or maintenance fees
“Working with Epiq Managed Services provided us deeper service and higher quality at a lower cost. We have a team of experts to process data for us, manage the technology and assist our outside counsel in a very predictable and cost efficient manner.”