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Epiq Managed Services

THE LEADER IN EDISCOVERY MANAGED SERVICES®

Optimize your discovery program by gaining access to experts, proven processes, technology, AI, and services, all at a predictable monthly cost. 

Empower your team with eDiscovery backed by data security, defensible workflows, AI analytics, direct administrative capabilities, business intelligence reports, and cost predictability across your portfolio of matters. 

Instill consistent use of best practices by applying a programmatic approach to your discovery program with help from experts, including data migration, implementation, AI workflow strategy, process optimization, cost recovery, and data disposition. 

Reimagine your eDiscovery process by adding Epiq AI Discovery Assistant™ to your Managed Services contract.


With Epiq Managed Services your team will:


Key Features


  •  Stabilize discovery costs with predictable monthly billing that is easy to understand, including cost recovery or cost allocation reporting.
  •  Grow your team’s expertise as they work with certified professionals to design custom workflows, leverage new technologies, implement analytics, and work with multiple discovery platforms including Epiq AI Discovery Assistant™Epiq Discovery, Relativity, and RelativityOne. 
  •  Create discovery playbooks that fit your company’s culture and surrounding processes.
  •  Accelerate outcomes by working with dedicated experts and professional services teams who get to know your business needs.
  •  Ensure cost predictability by allowing users to repeatedly interrogate data and edit, save, version, and reapply protocols without triggering additional fees.
  •  Make informed decisions on your eDiscovery spend utilizing monthly reporting and dashboards that provide key insights into your data, your business, and KPIs.
  •  Improve your use of RelativityOne using on-demand business intelligence dashboards that provide spend, storage, revenue forecast, and licensing information.
  •  Find data early in the discovery process, accelerate your review, and identify privileged and confidential business content with access to AI tools such as Epiq AI Discovery Assistant™, Brainspace and Relativity AI, including creation of your own AI model library.
  •  Expand discovery data use by quickly organizing data into a timeline or creating witness fact sheets.
  •  Add AI to your workflows choosing from a menu of options such as evidence interrogation, text summarization, native file translation, audio and video transcription, sentiment detection, premium OCR, image narration, and video analysis.
  •  Expand your team’s use of AI with tools that automatically translate review protocols or written instructions into AI prompts using an intuitive, drag-and-drop interface.
Ogletree Deakins Continually Improves eDiscovery Processes

Ogletree Deakins Continually Improves eDiscovery Processes

Epiq Managed Services Solution Brief

Optimize your discovery program with access to experts, proven processes, technology, and services, all at a predictable monthly cost.

Why Epiq for eDiscovery Managed Services

       
         
       
         

Partner with the largest global eDiscovery Managed Services provider that meets the needs of over 140 clients.

       
         

Work with a global team focusing exclusively on the needs of managed services clients.

       
         

Make a confident transition to managed services working with a proven, dedicated implementation and support team.

       
         

Complete reviews 90% faster by gaining access to Epiq AI Discovery Assistant™, combined with expert-led implementation and workflow strategies, at a predictable monthly cost.

       
         

Use the right tool for each job with self-service access to multiple discovery tools and hosting platforms utilizing Epiq Choice with no predefined quantities for each application.

Would you like to talk to us about improving your practice? 

Read what our Managed Services clients are saying:

         
Lumen

“Epiq is so immersed in how we do things that they can anticipate what we need and make solid recommendations based on how we work.”
Vann Ellerbruch, Attorney, Lumen
 

         
Ogletree-Deakins

“I would say the advantage of a managed services relationship is that it makes things possible that otherwise would not be. Epiq has been key in helping us to harness technology and innovation to better serve our clients’ interests.”
Peggy Stulberg, Director of Litigation Support, Ogletree Deakins
 

         
Gordon Arata

“If I had to do the work that they do, it would take me—or several more like me—a great deal more time. They are quicker because it’s all they do. They have much deeper backgrounds and experience.”
Grace Triche, Senior Litigation Paralegal, Gordon, Arata, Montgomery, Barnett, McCollam, Duplantis & Eagan
 

         
Burns Levinson

“Our law firms, who work with the eDiscovery platform daily, are getting exactly what they need for document review and production. Epiq is always helpful. Asking, 'How can we help CommScope be better and more efficient?'"
Jordan Lawson, Supervisor, Legal Operations, CommScope
 

         
Plunkett Cooney

“The value is in the partnership and the support we get from Epiq. It enables our litigation support team to do our jobs more efficiently and more effectively.”
Andrea Barragan, Litigation Support Coordinator, Plunkett Cooney
 

         
Dykema

“Considering some of the tasks that have been automated and some of the processes Epiq has helped us put together—they have definitely made our lives easier and more efficient.”
Logan Appelbaum, Litigation Support Project Manager, Dykema
 

Frequently Asked Questions

Working with a Relativity certified partner provides organizations access to expertise in deploying and managing RelativityOne environments. Partners are vetted for technical proficiency, client satisfaction, and industry experience. A Relativity certified provider streamlines migrations, improves platform performance, and offers advanced support. A proactive provider will stay current with new features and best practices, participate in early release access programs, and help clients reduce risk and accelerate adoption of eDiscovery solutions.
Managed eDiscovery services are a structured combination of people, process, and technology designed for legal teams for data collection, processing, hosting, document review, and consulting. These services help organizations standardize workflows, improve efficiency, and reduce risk. By leveraging a managed services model, teams gain predictable costs, access to specialized expertise, and scaled resources based on the demands of each matter or project.
eDiscovery managed services control costs by offering predictable pricing models and operational efficiencies. Instead of relying on staff or outside counsel for routine tasks, organizations shift those responsibilities to a managed services provider. This approach allows for better budget forecasting, cost recovery, and supplier consolidation.
Managed eDiscovery services include a range of data management capabilities such as data retention policies, disposition programs, secure access controls, and reporting tools. These features help organizations maintain data quality, enforce governance standards, and reduce unnecessary storage costs. With dashboards and analytics, teams monitor data growth, forecast needs, and make informed decisions about compliance and risk management.
eDiscovery managed services offer several benefits, including cost predictability, improved data processes, and reduced legal risk. They help organizations centralize workflows, scale resources as needed, and access specialized expertise without building internal teams. Whether a corporation or firm, managed services enhance operational efficiency, support better outcomes, and allow your team to focus on high-value legal work.
Migrating to RelativityOne requires careful planning and coordination across legal, IT, and compliance teams. Key considerations include working with a Relativity-certified partner, reviewing data quality, defining migration scope, and aligning stakeholders. Organizations should evaluate existing workflows and permissions while driving adoption through communications and training. It is also essential to test migration tools and ensure security compliance. A successful migration to RelativityOne depends on strategic execution and clear documentation of new processes.